Council lets nursery into occupation of property. Situation confused. Parties dispute terms and tenure. Tenant claims new tenancy. Council opposes application and claims two years arrears. CFJ referral results in mediated settlement, renewal for short term, tenancy arrangements are put in order and arrears agreed and paid. Cost to council is £1,250.
If the matter went to court, the issues are complex and likely costs would be in excess of £50,000. Because of the nature of the problems the council would not have recovered any of these, with equivalent loss to the council in staff time.